Help
Setup and daily use
Getting started
From signup to first mailbox
Create your account
Sign up with a real email address. You will use this for billing and workspace access.
OpenChoose a plan
Pick monthly billing in your workspace. Checkout supports card or mobile money depending on region.
OpenAdd your domain
Open the workspace, add the domain you want to send mail from, and copy the DNS records shown.
OpenPoint DNS at your host
Add MX, SPF, DKIM, and DMARC at your DNS provider. The domain console runs live checks until everything passes.
OpenCreate mailboxes
Create addresses like hello@yourdomain.com in the domain console or workspace, then set passwords.
OpenSign in to webmail
Open the webmail sign-in page and use the mailbox address and password. IMAP settings are in mailbox settings.
OpenWebmail
After you are live
Sign in to webmail with a mailbox address. These guides apply once you are connected.
Inbox and folders
Read, search, archive, and restore messages from Inbox, Sent, Drafts, Archive, and Trash.
Compose and send
Send with rich text, attachments, and drafts. Sent mail syncs back to the Sent folder.
Settings and signatures
Set display name, reply defaults, and reusable signatures per mailbox.
Calendar
Open calendar in the browser or subscribe from your phone where CalDAV is enabled.
DNS records
MX tells the internet where to deliver mail. SPF, DKIM, and DMARC help receivers trust messages from your domain. Copy each record from the domain console and paste at your DNS host. Re-run checks until all rows pass.
Switching providers
Migration guides
Learn guides
Setup, DNS, and migration articles — add new guides by dropping files in the content folder.
Read guideMigrate from Mailgun
Phased cutover for teams sending through Mailgun and receiving elsewhere.
Read guideFAQ
Common questions
What is the difference between account sign-in and webmail sign-in?
Account sign-in opens the customer workspace for billing, domains, and plans. Webmail sign-in connects a specific mailbox like you@yourdomain.com.
How long do DNS changes take?
Most providers propagate MX and TXT records within an hour, but it can take up to 24 hours. The Go Live checklist in your workspace shows what still fails.
Where do sent messages appear?
After a successful send, a copy is written to the Sent folder so the mailbox stays in sync.
I lost access. How do I recover?
Use the account recovery page to request a sign-in link if email auth is enabled, or reset via your account provider.
Still stuck?
Contact support with your domain name and the mailbox you are trying to use.